Debbie Levitt

Debbie Levitt, CXO of Delta CX, has decades of experience as a strategy consultant focused on customer-centricity. Clients call her Mary Poppins; she flies in, fixes what she can, sings, & flies away.

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Six common mistakes that alienate customers - and how to do better

The term "customer-centric" gets thrown around a lot, but something isn't clicking because most companies aren't implementing it – and, worse, they're alienating their customers. So, let’s dive into the six all-too-common mistakes that alienate customers – and see how you can do better....

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